Privacy Policy | Terms & Conditions

Effective Date: July 2024

Welcome to Nellco Insurance Solutions, Inc. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information (e.g., name, email address, phone number)

  • Demographic information (e.g., age, gender, location)

  • Payment information (e.g., credit card details)

2. SMS Consent

SMS Consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

3. How We Use Your Information

We use your information for the following purposes:

  • To process insurance applications and claims

  • To improve our services and offerings

  • To communicate with you about your account and updates

4. Sharing of Information

We may share your information with:

  • Third-party service providers who assist us in delivering our services

  • Regulatory authorities as required by law

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access and misuse.

6. Policy Changes

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.

7. Agreement

By using our website and services, you agree to the terms of this Privacy Policy.

Terms and Conditions

Effective Date: July 2024

Welcome to Nellco Insurance Solutions, Inc. By using our website, you agree to comply with these Terms of Service.

1. User Obligations

When using our website, you agree to:

  • Provide accurate and truthful information

  • Respect the privacy of others

  • Abide by all applicable laws and regulations

2. SMS Terms & Conditions

  • SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes

  • Types of SMS Communications: If you have consented to receive text messages from Nellco Insurance Solutions, Inc., you may receive messages related to the following: Appointment reminders, Follow-up messages, Billing inquiries, Promotions or offers (if applicable).
    Example: Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Nellco Insurance Solutions, Inc. at any time.

  • Message Frequency: Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.

  • Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan.

  • Opt-In Method: You may opt-in to receive SMS messages from Nellco Insurance Solutions, Inc. in the following ways: Verbally, during a conversation; By submitting an online form; By filling out a paper form.

  • Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive.

  • Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at nellcoinsurance@gmail.com.

  • Standard Messaging Disclosures: Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.

3. Prohibited Activities

You are prohibited from:

  • Violating any laws or regulations

  • Attempting to access accounts or data that you do not have authorization for

  • Engaging in any fraudulent or malicious activities

4. Ownership of Content

All content and materials on our website are owned by Nellco Insurance Solutions, Inc. and are protected by intellectual property laws.

5. Termination

We reserve the right to terminate user accounts:

  • If you violate these Terms of Service

  • If you engage in fraudulent or unlawful activities

6. Governing Law

These Terms of Service are governed by the laws of California.